This will make sure that it cannot simply reinstall the same driver again as soon as you reboot.ĥ) Install the latest Dell supplied driver.Ħ) If you still have difficulties at this point, then repeat the same steps but use the driver you downloaded from Intel. This means going into Device Manager, right-click the Intel HD Graphics 620, choose uninstall device, MAKE SURE that you select the check box that says "Delete the driver software for this device", then click Uninstall. Navigate to the Driver tab and click the Roll Back Driver button. Here is what I would like to suggest trying:ġ) Download the latest driver for the graphics adapter from Dell.Ģ) Also download the latest driver from Intel directly from here:ĭownload Intel(R) Graphics - Windows(R) 10 DCH Driversģ) COMPLETELY uninstall the current display driver. Intel graphics card would be listed under Display Adapters. Tried a second monitor using HDMI (problem persists on second monitor) System information: 1- Asus x554l. Cleaned out the laptop hardware and fans. If available, we recommend selecting Intel Graphics. Go to the Download Center and enter the processor number (identified in step 1) in the search bar. This will show the processor information such as the processor number. Stopping windows from auto updating when installing drivers I want to test. Press the Windows key on your keyboard and start typing System, choose System Information. Restart the computer after its updated and verify. Also used Easy Driver to find the best drivers to update with. Select the option to automatically search for the updated driver software. Right-click on the Display Adapter listed and click on ‘Update Driver Software’. Press Windows Key + X key and click Device Manager. Its a high end brand new laptop, not an older model with a shoddy usb-c port. Detailed Example of how to manually install a Windows DCH driver from the Intel Download Center. That leads me to think that there must be a problem with the display driver. Follow the steps to update the Display driver: 1. The usage of video cable adapters is not supported with an Intel graphics. But a big clue for me is the fact that if we uninstall the Intel HD Graphics 620 display driver, the display works. Okay, the fact that it is not even detecting the internal display is obviously a problem.
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